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What to Do When Bumped From a Flight

Illustration from a Practical Traveler article in the NYTimes.com on September 10, 2006. [1]Oooomph! Another wheelie suitcase is bashed into your shins as the mob jockeys toward the overwhelmed attendants at the gate. They've just announced that your "red eye" home from a business trip has been canceled. That charming news after sitting in the terminal waiting for two hours because it was delayed! With your pulse skyrocketing and your hopes plummeting you jostle through the crowd while dialing your wife on your cell phone to let her know that you might not be making it home this evening.

 

Familiar experience? High on your list of most dreaded travel experiences? Well, there's good news. Sort of... Technology is stepping into the fray to help speed up the re-booking process when you get bumped or a flight gets canceled.

 

"Now the computer is supposed to guarantee priority to the airlines’ most important customers. That’s good for elite fliers and passengers paying full fare, since they get pushed to the top of the list when a flight is canceled. But passengers who bought a cheap ticket or booked their seat with frequent flier miles generally have less standing."

 

So what can you do if you're flying on a bargain ticket? Try plunking yourself down on the floor and crying! No, that's not your only choice. Check out these slightly more proactive suggestions:

 



Source URL:
http://www.e-marginalia.com/node/401